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About our Gift Vouchers

The Planet X Voucher is the perfect gift for all cycling enthusiasts and for any occasion whether it’s a birthday, Christmas or even just because..

They will have 1000’s of products to choose from right at their fingertips whether they decide to shop online, in-store or by contacting our team. All you have to do is decide how much you would like to give. Vouchers can be used as Full or part payment.

How do I purchase a gift voucher?

First select the value you want from the list of denominations and then click ‘add to basket’. You will be requested to create a 5 digit PIN. It is crucial you remember this PIN as you will need to write this on the voucher after printing it. Complete the checkout process as normal. Vouchers can only be Purchased by UK Customers and purchased in GBP. To purchase a Gift Voucher, click Here

What denominations do you offer?

Vouchers are available in increments of £10, from £30 all the way up to £200

What if I want to order more than one gift voucher?

If you want to order more than one gift voucher, you will need to purchase each voucher in a separate transaction. This means completing the checkout process for the purchase of one voucher before buying another. This is for security reasons.

How are gift vouchers delivered?

You are responsible for printing your own gift vouchers. After the checkout process has been completed there will be a View Voucher button where you will be able to download or print your voucher. If you wish to print your voucher at a later date then you can do so from the ‘My Account’ section of the website. Here you can download, view and print your voucher.

What if I lose my gift voucher?

If you were given the voucher as a gift then you will need to speak to the person who gave you the voucher. If you purchased the voucher then you can reprint your voucher by logging into the ‘My Account’ section of the website.

What is the delivery timescale for gift voucher orders?

Gift vouchers are available from the moment your order has been accepted by our system.

Can I redeem my Vouchers online?

Vouchers can be redeemed online at You will need the voucher code and the PIN number, which can be found on the bottom of your voucher.

I've found some old credit vouchers. Do you still accept these?

As long as the vouchers are still within 12 months of the purchase date we are happy to accept them.

What if my order is for less than my voucher?

In the event that you do not spend the full value of the voucher the remainder will be retained on the voucher until you use it again.

What if I need to return the items I bought with my voucher?

Upon receipt of returned items that have been paid for online  with a gift voucher a store credit will be processed. This will show on your online Planet X account. You will need to contact us to let us know what you want to order and we will set it up manually. No cash refunds will be given.

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