The perfect saddle bag for those day long rides. Small enough not to catch yuor legs big enough to take your tool, tubes and maybe even a packable waterproof.
The service from Planet X is below average. Items are despatched quickly and packaged well. PX have refused me refunds on products that are not fit for purpose which is very dissapointing. The staff I spoke to were rude and unhelpful.
The product did not fit very well and was an impractical size. The worst part is that the stitching came loose after only a few months leaving the bag dangling from a thred.
Seemed a good product, but badly damaged by luggage handlers on its maiden voyage.
Efficient and prompt to deal with.
Only issues have been when ordering multiple items - if an item is out of stock the rest of the order waits until the item is back in stock which may be weeks.
This replaces an identical product which is becoming worn out. Good value for money. The securing straps are a bit fiddly, but does the jobs. Good space in bag for everything you need for a sportive or long ride.
Good prices, good quality and prompt delivery. Can't find fault. My "go to" supplier for bikes, bits and pieces.
Good
As Above
Good products, value for money and prompt delivery
well worth the effort of negotiating the poor website.
As always excellent service and price from Planet X
I phoned for help as I could not get discount code accepted on line. The person I spoke to imput the order for me so that I got the discount. His manner and help could not have been betterYourY
I came to the Barnsley store to chose a bike, staff very good but you didn't have enough frame sizes or choice of seats etc to really get a feel for the bike. I did order one and it is good but it came without pedals and I wasn't asked what sort of pedals I wanted? I think this is bad service and if I didn't have a husband who could fit some pedals for me it would have been a bad experience as I couldn't have ridden the bike. I think more attention to detail and would be helpful.
Very quick delivery
Total utter crap, simply doesn't fit onto the saddle, spend a few pounds more and buy something that works. Planet X own brand products are terrible
shipping times are OK
Well made. Reasonable size. No led loop so need seatpost to be showing to fit rear light
Good range with quick delivery.
Stop badgering me for feedback, months after purchase.