Set Currency:
Your Basket - 0 Items - £0.00 Checkout

Contact Us

Need a quick answer to something? Check out our FAQs help page, which covers everything from your account to bikes and components.

Do you still need help? Hit one of the contact buttons below to get in touch!




• For help with how to make an order on our website, visit Ordering Online

• To find out about couriers and postage in the UK and internationally, see Delivery & Tracking

• For help with how to send in item back and our returns policy, visit Returns

• To find out about the Planet X warranties and replacements, go to Warranty

• To see more about the finance options that we offer, visit Bike Finance

• For a guide on ordering a bike exactly as you want it, go to Bikes Built To Order

Email Us with your Query


Back to top