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As You Like It!

At Planet X we pride ourselves on giving our customers the widest possible selection of components and finishing kit choices as part of their new bike build. Because our bikes are built to order and because we hold huge stocks from all the leading groupset and finishing kit manufacturers we can offer 'custom build' on every bike we make.

To keep things simple we offer a pre-selection of custom options on most bike builds. To select from these options simply select the 'colour' and 'size' of the bike that you are interested in purchasing and then click on the 'customise' box which displays once you have selected frame colour and size options.

Once you've clicked on the 'customise' drop down you will be presented with a selection of the most popular components and finishing kit options for each part of your bike. Just choose the bits you require, noting the upgrade / downgrade price for each part and add the bike to your basket.

As we stock literally thousands of different components it is impossible for us to list every single available option for each bike part. In fact, rather than help you choose what you want we find that too many choices end up being confusing- so that's why we limit the total number of options on display. Of course we are happy to build your bike with anything that we have in stock and if you really want to go the extra mile in selecting the parts for your bike then our customer service reps will be happy to speak to you via phone, email or even good old fashioned snail-mail. They will give you one-to-one advice and help you build your next bike exactly as you like it. Customer service contact details are shown below.

By Email:

We will get back to you with a response as soon as possible - usually the same day, if not right away!  Email us by clicking here

By Phone:

Talk to our customer service team on: +44 (0)1709 38 66 66

Lines are open 9am - 5pm Monday-Saturday (10am-5pm Thursday).

By Post:

Planet X Ltd, 
Unit 6 Ignite Business Park, 
Magna Way, 
S60 1FD, 
United Kingdom

2 March 2015

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